Frequently Asked Questions

We keep your home, farm, or business running with reliable propane delivery and service. From heating your home in the winter to fueling appliances, generators, and farm equipment, we're here to make propane simple and stress-free.

Just give us a call! We'll help you set up an account, figure out the right tank size, and schedule installation. Once your tank is in place, we'll handle your first delivery so you're ready to go.

Not if you don't want to. With our automatic delivery service, we track your usage and schedule refills before you ever run low. If you'd rather call us when you're ready, we offer will-call delivery too.

Don't worry — we'll help you decide. Smaller tanks are great if you only use propane for things like cooking or water heating. Bigger tanks work best if you heat your whole home or run farm or business equipment. We'll recommend what makes sense for your needs.

Safety first: leave the area right away. Don't turn on lights or use your phone inside. Once you're at a safe distance, call us immediately or dial 911. We're available 24/7 for emergencies.

We make it easy! You can pay online, set up autopay, call in, or stop by our office. We also offer budget plans so you can spread your propane costs evenly throughout the year.

Absolutely. Whether it's heating your poultry barns, drying grain, fueling forklifts, or keeping your business warm in the winter, we've got you covered with dependable propane service.

It depends on how you use propane and the size of your tank. Some families need several deliveries in the winter, while others might only need one or two a year. If you choose automatic delivery, you won't have to think about it — we'll take care of the scheduling.

We take care of tanks, regulators, and system safety checks. For appliances like stoves, dryers, or furnaces, we work with trusted local partners and can point you in the right direction.

Propane is clean, efficient, and dependable. It can save you money on energy costs, works even when the power's out, and is versatile enough for heating, cooking, hot water, and more. Plus, with Chilton Oil, you get hometown service you can count on.

The Propane Education & Research Council maintains a helpful safety resource at propane.com/propane-safety-in-your-home. And of course, you can always call us with any safety questions — we're here to help.